What is a "referral coordination" task at the front desk?

What is a "referral coordination" task at the front desk?

• A. Identify appropriate referrals, obtain provider contact information, forward records, and track referral status.
• B. Create new patient chart for every referral.
• C. Schedule all reminders for every referral automatically.
• D. Contact insurance to cancel referrals.

Answer: (A)