What is the process called when a guest arrives at the property?

What is the process called when a guest arrives at the property?

• A. Check-Out
• B. Arrival Date
• C. Check-In
• D. Availability

Answer: (C)

Check-in is the process that starts when a guest arrives at the property. It’s the moment the front desk confirms the reservation, collects required information such as ID and payment details, assigns a room, and provides the room key along with useful information about the property. This event marks the start of the guest’s stay and updates the hotel’s system to reflect occupancy. Arrival date refers to the planned date of arrival, not the action itself; check-out is what happens when the guest leaves, and availability indicates whether rooms are open, not the arrival process.

Check-in is the process that starts when a guest arrives at the property. It’s the moment the front desk confirms the reservation, collects required information such as ID and payment details, assigns a room, and provides the room key along with useful information about the property. This event marks the start of the guest’s stay and updates the hotel’s system to reflect occupancy. Arrival date refers to the planned date of arrival, not the action itself; check-out is what happens when the guest leaves, and availability indicates whether rooms are open, not the arrival process.