Which term describes a reservation where the property holds a room only until a specified cancellation hour on the arrival date?

Which term describes a reservation where the property holds a room only until a specified cancellation hour on the arrival date?

• A. Guaranteed Reservation
• B. Non-Guaranteed Reservation
• C. Adjoining/Connecting Rooms
• D. Adjacent Rooms

Answer: (B)

When hotels think about reservations, they distinguish how a room is held based on arrival guarantees. A non-guaranteed reservation describes a booking where the property will hold the room only up to a specified cancellation hour on the arrival date. If the guest hasn’t arrived by that cutoff, the hotel may release the room to someone else, and the guest isn’t guaranteed a room afterward (though they may still be charged a no-show fee in some cases). If the guest does arrive before the cutoff, the room is theirs, but the hold isn’t guaranteed beyond that time. The other options relate to room connections or to a guaranteed hold: a guaranteed reservation is held regardless of arrival time, typically requiring a credit card guarantee, while adjoining/connecting rooms and adjacent rooms are about room layout, not reservation timing.

When hotels think about reservations, they distinguish how a room is held based on arrival guarantees. A non-guaranteed reservation describes a booking where the property will hold the room only up to a specified cancellation hour on the arrival date. If the guest hasn’t arrived by that cutoff, the hotel may release the room to someone else, and the guest isn’t guaranteed a room afterward (though they may still be charged a no-show fee in some cases). If the guest does arrive before the cutoff, the room is theirs, but the hold isn’t guaranteed beyond that time.

The other options relate to room connections or to a guaranteed hold: a guaranteed reservation is held regardless of arrival time, typically requiring a credit card guarantee, while adjoining/connecting rooms and adjacent rooms are about room layout, not reservation timing.