Which term describes completing the check-in before the guest arrives, including preparing the room key?

Which term describes completing the check-in before the guest arrives, including preparing the room key?

• A. Preregistration
• B. Promotional Rate
• C. Government Rate
• D. No-Show

Answer: (A)

Completing check-in before a guest arrives, with the room key prepared in advance, is called preregistration. This practice streamlines the guest experience by handling the check-in steps ahead of time so the arrival is quick and effortless. It often involves confirming guest details, securing a payment method or guarantee, assigning a room, and printing or programming the key prior to arrival, so the guest can go straight to their room when they arrive. The other options refer to pricing or to a guest who doesn’t show up, which aren’t about the pre-arrival check-in process.

Completing check-in before a guest arrives, with the room key prepared in advance, is called preregistration. This practice streamlines the guest experience by handling the check-in steps ahead of time so the arrival is quick and effortless. It often involves confirming guest details, securing a payment method or guarantee, assigning a room, and printing or programming the key prior to arrival, so the guest can go straight to their room when they arrive. The other options refer to pricing or to a guest who doesn’t show up, which aren’t about the pre-arrival check-in process.